Refund policy

We hope you love your purchase from Rowdy South! However, we understand that sometimes an item just doesn’t work out.

Returns are eligible for STORE CREDIT ONLY. We do not issue refunds to the original form of payment.

Returns must be postmarked within 10 days of the delivery date to be eligible for store credit.

Items must be unworn, unwashed, free of odors, makeup, deodorant, pet hair, and stains, with all original tags attached. Items that do not meet these requirements will not be accepted.

Return shipping costs are the customer’s responsibility. Original shipping charges are non-refundable.

FINAL SALE: All sale/discounted items, jewelry, shoes, undergarments, and other items marked “Final Sale” cannot be returned or exchanged.

DAMAGED ITEMS

If you receive a damaged or defective item, please contact us within 2 days of delivery and include photos of the damage.

INCORRECT OR MISSING ITEMS

If you receive an incorrect item or are missing an item from your order, please contact our customer care team within 3 business days of delivery so we can make it right.

STORE CREDIT

Once your return is received and inspected, please allow up to 3 business days for processing. Approved returns will receive store credit via an E-Gift Card sent to the email address associated with your order.

WHERE DO I SEND MY RETURN?

Rowdy South
111 Main St.
Broken Bow, OK 74728

We strongly recommend using a trackable shipping method, as Rowdy South is not responsible for return packages that are lost or damaged in transit.